Legal Center
LeadForge Legal & Trust Center
Transparency around how LeadForge operates, protects data, manages billing, and supports reliable platform use.
Platform Terms
These policies define the core rules, protections, and platform terms for using LeadForge.
Policy
Terms of Service
Core terms for using LeadForge, including account obligations, permitted use, and service disclaimers.
Updated March 13, 2026
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Policy
Privacy Policy
How LeadForge collects, uses, protects, and retains platform data in a workspace-scoped model.
Updated March 13, 2026
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Policy
Acceptable Use Policy
Operational rules for lawful, safe, and respectful use of discovery, outreach, and AI-assisted workflows.
Updated March 13, 2026
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Policy
Refund Policy
Subscription and charge handling policy, including correction handling for verified platform billing errors.
Updated March 13, 2026
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Billing & Usage
These documents explain how discoveries, unlocks, billing logic, and platform usage are measured and enforced.
Policy
Billing & Usage Policy
Canonical usage and billing behavior for discoveries, unlocks, BP capacity, and capacity packs.
Updated March 13, 2026
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Policy
Data Usage & Discovery Policy
How discovery sessions, lead qualification, and unlock workflows are tracked and governed.
Updated March 13, 2026
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AI & Platform Systems
These documents explain how the Business Partner operates and how teams/workspaces function in LeadForge.
Policy
AI Business Partner Policy
Responsible-use policy for the Business Partner assistant and its role in strategy, guidance, and workflow support.
Updated March 13, 2026
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Policy
Workspace & Team Management Policy
Governance and access behavior for workspace ownership, membership, and team-level operations.
Updated March 13, 2026
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Security & Reliability
These documents explain platform protection, reliability practices, and trust systems.
Policy
Security & Data Protection Policy
Security controls, data protection posture, and access safeguards used to protect customer workspaces.
Updated March 13, 2026
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Policy
Service Availability & Platform Reliability Policy
Reliability approach, maintenance expectations, and incident-oriented operating posture.
Updated March 13, 2026
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Enterprise & Compliance
These documents support enterprise customers and compliance-oriented buyers.
Policy
Data Processing Agreement (DPA)
Enterprise data processing commitments and processor-controller obligations for qualifying customers.
Updated March 13, 2026
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Policy
Service Level Agreement (SLA)
Enterprise service-level commitments, support response boundaries, and operational expectations.
Updated March 13, 2026
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Web Policies
Information about cookies and web technologies used by the site and platform.