LeadForge operates using three primary usage units:

Each subscription plan includes recurring allowances for these resources.

These limits are enforced at the workspace level.

A discovery occurs when the platform retrieves and presents a new business result during the territory discovery process.

Discoveries represent newly surfaced businesses that were not previously loaded within the workspace’s territories.

A discovery may occur when:

Discoveries are counted only when new businesses are returned by the discovery engine.

Previously discovered businesses within the same workspace do not count again as discoveries.

An unlock occurs when a user requests full access to a discovered business record.

Unlocking a lead may provide:

Unlock credits are only consumed after a successful unlock.

If an unlock attempt fails due to a system issue or external data failure, the credit is not deducted or is restored.

Once a lead is unlocked within a workspace, it remains permanently available in the Vault and does not require another unlock.

The LeadForge Copilot allows users to interact with the platform for strategy, insights, and operational guidance.

Each message exchange with the Copilot counts toward the monthly message allowance.

Message limits exist to maintain fair usage and manage system compute resources.

Responses may use different models depending on request complexity.

Subscription plans operate on a recurring billing cycle.

At the beginning of each billing cycle:

Unused capacity does not roll over unless explicitly specified.

LeadForge may offer optional usage packs that expand available capacity.

Usage packs may increase:

Usage packs provide additional temporary capacity and do not permanently modify a subscription plan.

Usage packs may expire after a defined period.

When a workspace has both subscription capacity and active usage packs, usage is applied according to platform-defined billing rules.

Depending on configuration, pack capacity may be consumed before or after base subscription capacity.

Usage limits apply at the workspace level, not the individual user level.

This means:

Workspace administrators are responsible for monitoring usage.

LeadForge monitors usage patterns to maintain platform stability and fairness.

The system may restrict activity that attempts to bypass limits or exploit usage mechanics.

Examples include:

Accounts may be temporarily restricted if abnormal activity is detected.

LeadForge’s internal billing system determines:

These records control feature availability within the platform.

LeadForge makes reasonable efforts to ensure accurate tracking of:

If users believe usage was incorrectly counted, they may contact support for review.

LeadForge may update this policy as the platform evolves.

Changes may occur when:

Continued use of the platform constitutes acceptance of updated policies.