Terms of Service
These Terms of Service (“Terms”) govern your use of the LeadForge platform. By accessing or using LeadForge, you agree to these Terms.
Description of Service
LeadForge is a software platform designed to help agencies and operators discover businesses, analyze opportunities, manage outreach pipelines, and generate strategic insights using data and AI assistance.
The platform includes features such as:
LeadForge may update or improve the platform at any time.
- territory discovery
- business analysis and scoring
- vault and pipeline management
- LeadForge Copilot guidance
- agency intelligence and analytics
Accounts and Workspaces
To use LeadForge, you must create an account.
Users operate within a workspace, which represents an individual operator, agency, or team.
Workspaces may include:
Workspace administrators are responsible for managing user access.
Users are responsible for maintaining the security of their login credentials.
- multiple users
- shared discovery sessions
- shared vault pipelines
- shared usage limits
Subscription Plans
LeadForge operates using subscription plans that provide recurring usage allowances.
Plans may include limits on:
Usage allowances reset on a recurring billing cycle.
Plan features and limits may vary by subscription tier.
- discoveries
- lead unlocks
- LeadForge Copilot messages
- workspace seats
Usage Limits
LeadForge enforces usage limits to maintain system performance and fair access to platform resources.
Usage may be limited based on:
Once limits are reached, certain features may become unavailable until the next billing cycle or until additional capacity is purchased.
- discoveries performed
- leads unlocked
- LeadForge Copilot interactions
- workspace seats
Usage Packs
LeadForge may offer optional usage packs that increase available capacity for certain features.
Usage packs may include additional:
Usage packs may have expiration periods and are consumed according to platform rules.
Usage packs do not represent ownership of data or permanent service capacity.
- discoveries
- lead unlocks
- LeadForge Copilot messages
Billing and Payments
Subscriptions and usage packs are billed through third-party payment providers.
Payments may be charged on a recurring basis depending on the selected plan.
Users are responsible for maintaining valid payment information.
Failure to maintain valid payment may result in suspension or termination of service.
Refund Policy
Subscriptions and usage purchases are generally non-refundable.
LeadForge may issue refunds or credits at its sole discretion in cases such as:
Refund decisions are made on a case-by-case basis.
- billing errors
- system malfunctions
- duplicate charges
Business Data
LeadForge retrieves and analyzes publicly available business information from external sources.
This may include:
LeadForge does not guarantee the accuracy, completeness, or reliability of third-party data.
Users are responsible for verifying business information before using it for outreach or decision-making.
- business names
- locations
- ratings and reviews
- publicly listed websites
AI Assistance
LeadForge includes the LeadForge Copilot to assist with strategy, analysis, and decision support.
AI-generated responses are produced automatically and may not be accurate or complete.
Users are solely responsible for decisions made based on AI outputs.
LeadForge disclaims all liability for actions taken based on Copilot responses.
Platform Availability
LeadForge strives to maintain reliable service but does not guarantee uninterrupted availability.
Service interruptions may occur due to:
LeadForge is not liable for any temporary downtime or service interruptions.
- system maintenance
- infrastructure issues
- third-party service outages
Account Termination
LeadForge reserves the right to suspend or terminate accounts for violations of:
Users may cancel subscriptions according to the billing system’s cancellation process.
- these Terms
- the Acceptable Use Policy
- applicable laws
Limitation of Liability
To the maximum extent permitted by law, LeadForge shall not be liable for:
Use of the platform is at the user’s own risk.
- lost revenue or business opportunities
- decisions made based on platform data or AI insights
- third-party service failures
Changes to the Service
LeadForge may update, modify, or discontinue features at any time.
LeadForge does not guarantee the continued availability of any specific feature.
Changes to These Terms
LeadForge may update these Terms periodically.
Continued use of the platform after updates constitutes acceptance of the revised Terms.
Governing Law
These Terms shall be governed by the laws of the jurisdiction in which LeadForge LLC is registered.
Contact
For questions about these Terms, contact:
[Your Business Email]
LeadForge LLC
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