Legal DocumentLast updated March 13, 2026

Service Availability & Platform Reliability Policy

This document outlines LeadForge’s approach to platform availability, reliability, and service continuity.

Platform Availability

LeadForge aims to maintain reliable platform availability for all users.

However, uninterrupted service cannot be guaranteed.

Availability may be affected by:

LeadForge works to minimize downtime and restore service as quickly as possible.

  • infrastructure maintenance
  • software updates
  • third-party service outages
  • unexpected system issues

Scheduled Maintenance

LeadForge performs periodic maintenance to improve stability, performance, and security.

Maintenance activities may include:

Some maintenance may temporarily impact availability.

Where possible, maintenance is performed during low-traffic periods.

  • infrastructure upgrades
  • database maintenance
  • system optimizations
  • feature deployments

Third-Party Dependencies

LeadForge relies on third-party services to operate parts of the platform.

These may include:

  • payment processing providers
  • authentication systems
  • AI processing providers
  • mapping and business discovery APIs
  • cloud hosting infrastructure

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