Legal DocumentLast updated March 13, 2026
Refund Policy
Subscription and charge handling policy, including correction handling for verified platform billing errors.
Subscription Billing
LeadForge plans are billed in advance based on the selected billing cycle.
Unused monthly capacity does not automatically roll over unless explicitly defined by a purchased capacity product.
Refund Position
Refunds are generally not provided for partial cycles or unused subscription capacity.
Verified platform billing defects may be corrected through credit adjustments or billing remediation.
Discretionary Handling
Limited discretionary exceptions may be applied case-by-case and do not establish a recurring entitlement.
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