Information We Collect
LeadForge collects several types of information to operate the platform and provide services.
Account Information
When you create an account, we may collect:
This information is used to create and manage your account.
- name
- email address
- workspace or company name
- authentication information
How We Use Information
LeadForge uses collected information to:
Information is used only to operate, maintain, and improve the service.
- operate and maintain the platform
- provide discovery and lead analysis features
- power territory intelligence and scoring systems
- enable pipeline and vault management
- generate AI-assisted recommendations
- improve product performance and reliability
- monitor usage limits and billing systems
Data Storage
LeadForge stores platform data in secure infrastructure managed by trusted hosting providers.
Data may include:
LeadForge implements reasonable technical and organizational safeguards to protect stored data.
- workspace records
- territories
- vault pipeline data
- AI interaction history
- system usage records
Third-Party Services
LeadForge relies on third-party services to operate parts of the platform.
These may include services for:
Examples may include providers such as Stripe, OpenAI, and mapping or directory services.
Each third-party provider operates under its own privacy policies.
- authentication
- payment processing
- AI processing
- mapping and business discovery data
- infrastructure hosting
Data Sharing
LeadForge does not sell user data.
Information may only be shared with third-party services when necessary to operate the platform, such as:
LeadForge limits data sharing to what is necessary to operate and provide the service.
- processing payments
- generating AI responses
- retrieving business discovery data
- operating authentication systems
Workspace Data
LeadForge organizes platform activity within workspaces.
Workspace data may include:
Workspace administrators are responsible for managing access to workspace data.
- discovered businesses
- unlocked lead records
- pipeline and vault activity
- AI interactions and memory context
Data Retention
LeadForge retains data for as long as it is necessary to provide services and maintain system integrity.
Data may be retained for purposes including:
Users may request account deletion where applicable.
- maintaining territories
- preserving vault pipeline records
- supporting workspace memory and AI features
- maintaining billing and usage records
Security
LeadForge takes reasonable measures to protect platform data, including:
However, no system can guarantee complete security.
Users are responsible for maintaining the confidentiality of their account credentials.
- secure authentication systems
- encrypted connections
- controlled infrastructure access
User Rights
Depending on your location, you may have rights regarding your personal data, including:
Requests can be submitted through support channels.
- requesting access to your data
- requesting correction of inaccurate information
- requesting deletion of personal data
Children’s Privacy
LeadForge is not intended for use by individuals under the age of 18.
The platform does not knowingly collect personal information from children.
Changes to This Policy
LeadForge may update this Privacy Policy from time to time.
If significant changes are made, users may be notified through the platform or via email.
Continued use of the platform constitutes acceptance of the updated policy.